Return & Exchange

Certainly! Here’s a tailored Returns & Exchange policy for a shopping fashion website, specifying a 30-day timeframe:

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Returns & Exchange Policy

At Fashion Fossil, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free returns and exchange policy within 30 days of your purchase.

1. Return Eligibility

• Items must be returned within 30 days of receipt.
• Products must be unworn, unwashed, and in their original condition, including all tags and packaging.
• Sale items or items marked as non-returnable may not be eligible for return.

2. How to Initiate a Return or Exchange

• To start a return or exchange, please contact our customer service team at fashionfossilinfo@gmail.com or visit our Returns Portal on our website.
• Provide your order number and details about the item(s) you wish to return or exchange.

3. Return Shipping

• Customers are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item, defective product).
• We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount] to ensure they are returned safely.

4. Processing Your Return

• Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
• Refunds will be processed to the original payment method within within 15 working days of receiving the item(s) fter the return is approved.
• If you requested an exchange, we will ship your replacement item as soon as the original is received and inspected.

5. Customer Service

• If you have any questions about your return or exchange, please reach out to us at fashionfossilinfo@gmail.com. Our customer service team is here to help!

Thank you for shopping with us! We appreciate your business and look forward to serving you again.